Learning Unit 2: Organizational, Interpersonal, and Group…

Question Answered step-by-step Learning Unit 2: Organizational, Interpersonal, and Group… Learning Unit 2: Organizational, Interpersonal, and Group CommunicationYou are preparing a seminar for your unit staff on effective communication. Your department supervisor has expressed interest in the seminar and wishes to review your material. You have decided you will present the greeting, respectful listening, review, recommend, or request information, and rewards (GRRRR) model as a listening tool. The GRRR model has been promoted as a tool that is especially useful in toxic environments. You develop a role-playing exercise to accompany the presentation. Once you have completed your rough draft, you share your work with the department supervisor. The department supervisor states, “I like your idea behind the seminar, but why are you presenting the GRRR model? Is your department that disruptive and chaotic? If not, then what else can you add to the presentation?” You feel that the nursing supervisor is criticizing your presentation.Related question #1How should you respond to this statement?Related question #2Do you feel the GRRRR technique was useful in this situation? Why or why not?Related question #3What could affect your ability to communicate effectively in this scenario?Related question #4Do you feel the use of assertive communication on the part of the nurse leader would assist in the resolution of the exchange?¬†Unfolding Case StudyLearning Unit 2: Organizational, Interpersonal, and Group Communication(Based on case in Module 2.3)Sylvia continues to stress about her inability to effectively communicate with Dr. Hudson. She attends a leadership seminar that includes how to develop communication skills. Sylvia sees Dr. Hudson in the hall after she leaves the seminar. She decides to make an initial attempt at communication. Making eye contact with Dr. Hudson, she says, “Hello Dr. Hudson, how are you today?” Instead of acknowledging her with words, Dr. Hudson, waves and continues to walk away. Sylvia is frustrated.Related question #1Along with power-authority communication issues that are occurring, can you identify what else might be hindering Sylvia’s ability to communicate with Dr. Hudson?Related question #2Assume you are Sylvia’s supervisor. How can you help her handle this situation?Related question #3Do you feel that nonverbal communication was a factor that led to the issue between Sylvia and Dr. Hudson? How important is it to consider how a message will be received when using body movements, facial expressions, etc. as part of the communication process? Health Science Science Nursing Share QuestionEmailCopy link Comments (0)

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