Objective.The objective of this assignment is to gain insight into knowledge management issues, and to assess how and to what extent systems analysis methods and modelling techniques can assist in providing a systematic approach to the understanding of organizational knowledge management needs. You will apply one of the modelling and analysis techniqueslearned in class(DFD, BPMN or VNA)to an application domain setting
NOTE : Resources will be provided .
If DFD is used only use the Gane and Sarsonmodel.
Select a Setting
1.Select an application domain area.
Some suggested areas are:
?Education and e-learning
?Product development and engineering
?Scholarly research, publishing, and digital libraries
2.Select a setting within the domain area. For example, within the healthcare domain, you might select settings from various types of clinics or hospital departments (e.g., eye clinic), specialized medical services (e.g., radiology, pharmacy), medical research, public health, etc.?Your knowledge about the setting could come from any of, or a combination of the following:
i.contact with an actual organization to which you have access
ii.published literature about the domain (see course outline for some suggested readings)
iii.personal knowledge and experience in the domain
?The setting should contain identifiable work processes.
COMP 4080KM NEEDS OUTLINE2
?The setting should potentially contain a range of knowledge processes, such as knowledge creation, codification, transfer, application, storage/retrieval, evolution, etc.?The setting may contain various information technologies, but need not contain specific technologies or systems for knowledge management. The focus of this assignment is on analyzing knowledge management needs.?The scope of the setting should be selected to provide sufficient depth and breadth of analysis for the purpose of this assignment. It should include several work groups or communities with some interactions from a knowledge point of view. It could involve groups or communities across more than one organization.
WHAT TO HAND
INSECTIONMARKREQUIREMENTSBackground/1Provide a background on the application workflow/process to be modeled.Knowledge Model Description/8Use one of the modeling methods covered in class (DFD, BPMN or VNA) to design an application workflow/process and/or knowledge flow. Describe the modeling notation in your own words and how it was used. The workflow model must be included in this section.Knowledge Creation /6Summarize the overall pattern of knowledge exchanges (tacit and explicit) that are or are not evident in your model.Knowledge Conversion/6Building off the NonkasFour Modes of Knowledge Conversion (SECI model), discussion the conversion of knowledge between tacit and explicit as a result of the four modes or processes: Socialization, Externalization, Internalization and Combination.Model Insights/5Upon reviewing your model. Do you feel there are any weaknesses that could be alleviated if a different model was used?If you feel there are no weaknesses, please explain why