As a new leader, you are faced with giving feedback to an employee about their negative attitude as witnessed by you and also reported by peers. What steps would you take to prepare for the meeting? What will be your strategy to help change the behavior?Introduction to Health Care Management
Williams, E. S., Savage, G. T., & Stambaugh, D. G. (2019). Quality Improvement basics. In S. B. Buchbinder & N. H. Shanks (Eds.), Introduction to health care management (pp. 137160). Burlington, MA: Jones & Bartlett Learning. ISBN-13: 9781284156560 (Organizational Behavior in Health Care
Borkowski, N. (2011). Organizational behavior in health care. Sudbury, MA: Jones & Bartlett Learning. ISBN-13: 9780763763831 (Available as eBook)Available as eBook)
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