The key characteristics and requirements and the pros and cons of each of the following overarching quality programs

2,000–2,500 words (edited version of IP4) including chart Having received feedback on your report (from Unit 4 DB and your Unit
4 IP) to each of the companies, and the process improvement ideas, it
is time to finalize the report for the CEO and vendors. In addition to
completing any recommended changes and clarifications to Parts One and
Two, please provide a chart that addresses:

Part Three:

  • The key characteristics and requirements
    and the pros and cons of each of the following overarching quality
    programs. The chart should have columns for an overall 1-sentence
    description of each program, its pros, and its cons.

    • TQM
    • Juran’s Trilogy
    • Deming
    • Crosby
    • Six Sigma
  • Provide your view on how a formal process improvement program could help at both vendor locations and inside ABC’s own factory.
  • Specifically, in the areas of
    vendor quality and delivery performance, what are the benefits of
    creating a vendor certification program, and what does it involve?
  • Specifically, in the area of ABC’s
    own internal workings, what opportunities for continuous improvement
    exist, and what exactly would you do?
  • How do you get ABC itself to adopt a more continuous improvement mentality?

Finally, and most importantly, all these
operational improvements could create a strategic advantage for ABC
because most of its competitors have similar internal and vendor quality
challenges, as well as internal operational challenges.

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