Case 4. Delivering Enterprise-Wide Decision Support through E-Business Applications

Case 4 Questions

C4-1.

What can HCHS do to prepare for anticipating market changes and staying ahead of the business needs?

C4-2.

How can HCHS impart training to users on the analytical and proper utilization of the data?

C4-3.

Prepare an implementation plan for the next generation of the DSS application. Who would you involve in such a project team and what expertise would they bring?

C4-4.

How would you go about measuring the return on investment for the investment in the DSS?