I need help with a Management question. All explanations and answers will be used to help me learn.

Integrating Six Sigma with Strategic Planning at Cigna

Please respond to the following discussion topic. Your initial  post should be a minimum of 150 words in length. Then, make at least two  thoughtful responses to your fellow students? posts.

Please read the case study on page 585.

What are the benefits to using Six Sigma? How imperative was this to Cigna?