MGT 300 Operations Management Case Study

Description

Essay:

Analyze this case study that raises inter-related questions of integrity, ethics and law.

Case study 1
A manufacturing company provides jobs for many people in a small town where employment is not easy to find. The company has stayed in the town even though it could find cheaper workers elsewhere, because workers are loyal to the company due to the jobs it provides. Over the years, the company has developed a reputation in the town for taking care of its employees and being a responsible corporate citizen.

The manufacturing process used by the company produces a by-product that for years has flown into the town river. The by-product has been considered harmless but some people who live near the river have reported illnesses. The by-product does not currently violate any anti-pollution laws.

Some of the issues raised by this case study include the factors and decisions that led to the current situation, such as worker loyalty caused by scarce employment and the power the company holds over the town; whether the company is acting consistently with its reputation as a good corporate citizen and whether not doing so affects its integrity; the ethics of companies compared to persons, and whether companies should have more or fewer obligations and why; whether and why the company should take action even though the by-product does not violate any laws, and if it should take action, whether the company should establish criteria for helping it decide when to address complaints that do not raise illegal actions.

You can either answer how you would go about as an Operations Manager to the case study or you can answer the following question at the bottom:

Has Globalization positively or negatively impacted you as students at Underwood University.

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