Question Answered step-by-step Draft a policy and procedure which a community services… Draft a policy and procedure which a community services organisation could use to manage client complaints.Draft a policy and procedureplease create word documents as your Policy and Procedure, the attach to this question.You need to Write a policy and procedure.Organisational Policies are the written documents that explain what the organisation intends and the theosophical basis of the organisation and how their work contribute to the achievement of Organisational goals.A procedure is a clear step-by-step method for implementing an organisation’s policy or responsibility. A procedure describes a logical sequence of activities or processes that are to be followed to complete a task or function in a correct and consistent manner.So your policy and procedure should include the following informationa definition of a complaint which is to be handled using the policydetails of who can lodge a complaintdetails of who is to handle the complaintdetails of the complaints resolution procedurethe resources which will be used to deal with the complaintthe reporting processes which must be followed if a complaint is made Health Science Science Nursing AGED CARE CHC33015 Share QuestionEmailCopy link Comments (0)
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