PJM 440 Management and The Implementation of Total Quality Essay


PJM440 MOD8 Discussion Post

Please reply to the discussion post below in at least 250-300 words.




American Society for Quality (ASQ). (2018). About ASQ. Retrieved from http://asq.org/about-asq/who-we-are/index.html

International Standards Organization (ISO). (2018a.). About ISO. Retrieved from http://www.iso.org/iso/home/about.htm

International Standards Organization (ISO). (2018b.). ISO 9000 –
Quality management. Retrieved from http://www.iso.org/iso/iso_9000

Project Management Institute (PMI). (2017). A guide to the project management body of knowledge (PMBOK® Guide) (6th ed.). Newtown Square, PA: PMI Publications.


Consider functional, pure-project, and hybrid organizations. What is the
role of top management in the implementation of total quality? What
about middle management? Should they be different? Why or why not?

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