HS 210 Purdue Global University Medical Office Management Case Study

Question Description

I’m working on a health & medical discussion question and need an explanation and answer to help me learn.

Cecilia has been long time patient at First Medical Care Center.
Cecilia is a wonderful patient, but does not speak English fluently.
Cynthia, the Medical Assistant always has a challenging time
understanding Cecilia. As a result, Cynthia feels she is not providing
the best possible care for Cecilia. What can Cynthia do to improve the
communication channel with Cecilia? Should Cynthia suggest that Cecilia
bring in a translator during her office visits?

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